Accessibility Statement
Our commitment to making AeroTicketHub usable for everyone.
Need help right now? Call +1 888 339 7199
Our commitment
AeroTicketHub is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this.
Conformance status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.
What we have done
- Semantic HTML structure with proper headings and landmarks.
- Sufficient colour contrast between text and background.
- Keyboard-navigable forms, menus and dialogs.
- Descriptive labels and aria attributes on interactive elements.
- Alternative text on meaningful images.
- Responsive design that adapts to text resizing and viewport changes.
- Phone-based booking option for travellers who prefer not to use the web form.
Alternatives if you cannot use the website
Every service we offer — search, quotes, booking, changes, cancellations and refunds — can be completed entirely by phone with a live specialist. Call +1 888 339 7199 at any time, 24×7, and our team will assist you directly with no need to use the website.
Feedback
We welcome feedback on the accessibility of the AeroTicketHub website. If you encounter any barrier, or have a suggestion for improvement, please let us know:
- Email: support@aerotickethub.com
- Phone: +1 888 339 7199
- Postal mail: AeroTicketHub, 99 Broad St, New York, NY 10004, United States
We aim to respond to accessibility feedback within 5 business days.
Limitations
Despite our best efforts, some content on the website may not yet be fully accessible. This includes some third-party plugins, embedded media, and user-generated content that we do not directly control. If you encounter any such limitation, please contact us and we will provide the information in an accessible alternative format.
Date
This statement was last reviewed on June 3, 2026.